The Concierge Team can assist with all your private transportation needs. Taxis are available at our main entrance and ride share pickups can be secured at our main entrance for hotel guests or Parking level P1 for our dedicated Ride Share area. Please feel free to visit us or contact us directly at email@example.com.
As one of the amenities you may wish to enjoy during your stay at Encore, you guestroom comes equipped with Alexa, your voice-controlled personal assistant. You may ask Alexa any questions you may have about Encore and to adjust your room settings such as temperature, lights and drape controls.
Our bell staff can assist with luggage transportation, wheelchair and rentals and local sightseeing tours. Please call +1 (857) 770-4300 for Bell Services.
Checkout time is at 11 a.m. You may check out via your in-room TV, by calling the Front Desk at +1 (857) 770-4000, or by simply dropping your guestroom keys in the Express Checkout box located in Resort Registration.
Our state-of-the-art meeting spaces total 50,000 square feet, including a 37,000-square-foot ballroom, 10 customizable meeting spaces, an executive boardroom, a graceful promenade, all within an easily walkable space on our grand level. Our seasonal outdoor event space includes 21,000 square feet of waterfront lawns and gardens with a view of Boston Harbor. Contact us for a personal consultation. For Catering and Social Events call +1 (857) 770-4250 or firstname.lastname@example.org. For Meeting and Event sales: +1 (857) 770-4200 or email@example.com.
The Fitness Center is located on the Spa level on the third floor which you can get to by pressing the spa button in the elevator. The fitness center opens: Monday 6 a.m.–12 p.m., Thursday 12–8 p.m., and Friday through Sunday 6 a.m.–8 p.m. Private personal sessions are available by request and appointment. Please call us if you have any questions +1 (857) 770-3900.
We would love to hear from you. To submit feedback e-mail firstname.lastname@example.org or fill out a comment card located at the Main Registration desk.
Please call Encore Housekeeping at +1 (857) 770-4400 to request to have your room cleaned or for requests such as extra towels, pillows, blankets, soaps, lotions, etc.
For maintenance issues, please press the guest services button on your room phone.
If you plan on taking rideshare to Encore Boston Harbor, we now have two separate rideshare pick-up and drop-off locations–one for the casino and another for the hotel front drive. Click here for more information.
You can view your bill on your in-room TV, at the Front Desk kiosk or have a copy printed for you at the Front Desk. For more information, please call the Front Desk at +1 (857) 770-4000.
There is a $500 deep cleaning fee charged for smoking in a designated non-smoking room. Smoking areas can be found outdoors. Cannabis products are prohibited in guest rooms and throughout the resort.