To make an appointment, please call The Spa at (857) 770-3900 or click here.

Reservations are recommended but walk-in reservations are available; treatment accommodations are based on availability. An appointment can be made at The Spa reception desk, or by calling our reservations line at (857) 770-3900 in advance.

The Spa at Encore Boston Harbor is located on the third floor. Utilize the hotel elevators to access the spa level. Yes, you can opt to use self-parking or you can valet your car. For more parking information, please click here. If you opt to self-park, we recommend using the Resort South or Resort East entrances as they are closest to the hotel elevators.

Please call The Spa directly at (857) 770-3900 to cancel or reschedule your appointment. As a courtesy to all, we ask our guests to kindly give a 24 hours’ notice if you need to cancel or change your appointment to avoid the 50% cancellation fee. For cancellations with less than 6 hours and no-show notification, guests will be charged 100% of the treatment fee.

We strive to provide our guests with a tranquil and private escape from the outside world. Please help us by turning off cell phones, personal electronic devices and cameras upon entering The Spa or The Salon.

For The Spa please arrive 45 minutes prior to the start of your scheduled appointment to allow yourself time to shower and take advantage of using the relaxation lounge and the heat and water facilities. To provide ample relaxation time to all our guests receiving treatments, heat and water facilities are available only a maximum of one hour prior to the treatments and not to be used afterwards. For The Salon, please arrive five minutes prior to the start of your scheduled appointment. Late arrivals will be subject to reduced treatment times.

We accept COMPDOLLARS for all Spa and Salon services and retail. COMPDOLLARS cannot be used towards gratuities.

You must be 18 years of age or older to use The Spa.

Robes and slippers are provided for your convenience. Professional draping is performed throughout your treatment. A bathing suit is required to use the heat and water facilities.

The heat and water facilities is included only for guests having Spa services and is not included to guests’ having Salon services.

The heat and water facilities are gender designated for male and female guests with their individual relaxation areas. There is a coed tranquility lounge where couples’ can enjoy each other’s company before their treatments. The Spa offers couple’s treatments in our shared couple’s room as an upgrade option.

Yes. The Spa and The Salon are available for non-resort guests to make reservations.

Please advise us of any allergies so that we may use products that are appropriate for you.

There are options for our mothers-to-be, please consult with one of our reservation specialists to book your appointments. Please be advised pre-natal body treatments are contraindicated during the first trimester, however facial options as well as manicure and pedicures would be available.

Guest having treatments can reunite again before their services start and after using the separate heat and water facilities, at the Co-Ed Tranquility Lounge. We also offer Couples Massage in which services are offered in the same treatment room. The Co-Ed Tranquility Lounge is reserved for guests receiving Spa treatments only and is not available to guests’ purchasing heat and water facility passes.